Below are some case studies demonstrating how our expert group pension scheme skills have been used to benefit Scheme Trustees, Managers & members.
DB and DC Scheme
Client brief: October 2014 - implement changes to DC investment options and flexible access option on administration platform, update standard letters to cover flexible access for DC members and DB members with DC AVCs.
Delivered: March 2015, ready for April 2015 pension freedoms.
Team: Pensions IT manager (system), pensions manager (investment changes) and senior pensions administrator (member communications)
Client Brief: Provide clean data to insurer for buy out, transfer of administration and pension payroll to insurer, member communications, secretariat services to trustee board through to wind up
Delivered: Clean data, smooth handover of administration and pension payroll within agreed timescales, communications to members, help line for members, statutory notices, secretariat for trustee board, final accounts, wind up
Team: Pensions IT manager (data) pensions manager and senior pensions administrator (handover, communications with members, secretariat services, accounts)
7000 active members
Client Brief: Test and re-specify where necessary calculation and work flow suites, input to standard letters, develop administration procedure manuals and provide training for administrators.
Delivered: Working calculations, work flow suites, standard letter updates, tailored training courses for administrators, full set of procedure manuals and checklists.
Team: Pensions IT manager and pensions manager (system specifications, procedure manuals, training) and senior pensions administrator (user acceptance testing, procedure manuals and update of standard letters)
Client Brief: Review current scheme practices to DC Code of Practice, suggest and implement changes to processes to improve efficiency and compliance.
Team: Pensions Manager (review of processes, proposals for improvements) Pensions IT manager (system changes), and senior pensions administrator (implementation and updates to procedures)